There are many things to consider when selecting the best auto insurance company. Bankrate Score and customer reviews are just a few of the factors you should consider. You can choose which one suits you best. It doesn't really matter if you want a comprehensive insurance policy or one that covers liability. But it is important to know the key features of a policy.
Bankrate Score
When evaluating the best auto insurance companies, Bankrate considers more than just price. Bankrate considers customer service and technology as well as digital resources. The digital age has seen rapid change in the industry. They must keep up with this rapid change and improve their offerings in order to maintain their competitive edge.
Bankrate scores insurance companies by analyzing third-party ratings and customer satisfaction scores. Bankrate also takes into account their financial strength and accessibility online and via mobile. The overall score of each carrier is determined using five points.
Take Discounts
There are usually discounts for multiple cars. This can save you up to ten per cent. The most popular discount is the paid–in-full. This discount is a reward for paying your premium in full upfront. If you're in the habit of paying up front, you can usually receive a discount of 5% to ten percent on your premium.
Multi-car discounts can also be availed. It is possible to save money on multiple vehicles by insuring them under one policy. Most insurers offer this discount. Progressive offers a 12% discount for multiple policies. Many major insurers offer discounts for multi-policy purchase. A student may be eligible for a discount. Geico offers 15% discounts to students, for instance.
Complaint data
Complaint data of auto insurance companies shows that they aren't all created equal. The most common complaint among insurance customers is when he or she has to make a claim. 68% of all complaints related to claims were actually about claims. This includes low settlement offers and delays in the claims process. While the promise of prompt reimbursement makes it a compelling reason for purchasing insurance, the experience is often stressful and frustrating.
Consumers can determine a company's quality of service by using data from the NAIC complaint index. The index compares insurers' customer satisfaction to find out how they compare to the nationwide average complaint ratio. Complaint ratios are based on how many complaints a company receives per $1 million in premiums earned or the annual premiums. Insurers that receive fewer complaints generally offer better customer service.